A typical dilemma is whether BPO is similar to a call center. Though there’s overlap, they’re not equivalent. Call centers are a subset of BPO, specifically beneath entrance-office BPO, specializing in customer interactions like handling inquiries or issues. There is certainly now an increased target usage of technology and experience https://outsourcingmeaning74207.alltdesign.com/the-bpo-company-in-penang-diaries-56526075